Job seekers
You want to change careers and move into the digital field, even without a technical background. We support you step by step to learn the fundamentals, structure your plan, and target your first role.

Design Thinking is widely used in different industries, including product design, service design, and social innovation. It's a powerful tool that allows businesses and organizations to create products and services that meet the needs of their customers. Design Thinking is also a collaborative approach that encourages cross-functional teams to work together to create innovative solutions. By involving different perspectives, Design Thinking ensures that solutions are well-rounded and well-suited to the needs of users. Design Thinking is an iterative process, meaning that it can be used repeatedly to refine and improve solutions over time. Overall, Design Thinking is a valuable approach for anyone looking to create innovative solutions to complex problems, with a strong focus on user needs and collaboration.
Title: Design Thinking 101: Innovating with Empathy. . Program Overview:. Design Thinking is a human-centered approach to problem-solving that emphasizes empathy, creativity, and collaboration. In this training program, you'll learn the principles and practices of Design Thinking and how to apply them to real-world challenges. Through hands-on activities, case studies, and group discussions, you'll gain a deep understanding of the Design Thinking process and develop your skills in ideation, prototyping, and user testing.. . Program Objectives:. - Understand the principles and practices of Design Thinking. - Apply empathy to understand user needs and behaviors. - Generate creative ideas through ideation techniques. - Prototype and test solutions to real-world challenges. - Work collaboratively in a team to solve complex problems. . Program Duration: 2 days (16 hours). . Day 1:. Introduction to Design Thinking (2 hours). - Definition of Design Thinking and its core principles. - Overview of the Design Thinking process (Empathize, Define, Ideate, Prototype, Test). - Importance of empathy in Design Thinking. . Empathize (2 hours). - Understanding user needs and behaviors. - Methods for conducting user research (observation, interviews, surveys, etc.). - Developing empathy maps to capture user insights. . Define (2 hours). - Defining the problem statement. - Identifying user needs and pain points. - Creating user personas to represent target users. . Ideate (2 hours). - Techniques for generating creative ideas (brainstorming, mind mapping, SCAMPER, etc.). - Prioritizing and selecting ideas for further development. - Creating an idea board to visualize the ideation process. . Day 2:. Prototype (4 hours). - Creating low-fidelity prototypes to quickly test ideas. - Methods for prototyping (sketching, storyboarding, paper prototyping, etc.). - Feedback and iteration loops to refine prototypes. . Test (2 hours). - Methods for user testing (usability testing, A/B testing, etc.). - Creating test scenarios and collecting feedback. - Analyzing and synthesizing feedback to inform the next iteration. . Team Challenge (4 hours). - Working in teams, participants will apply the Design Thinking process to a real-world challenge. - Each team will present their solution and receive feedback from the group. - Debrief and discussion on the application of Design Thinking in the workplace. . Conclusion (2 hours). - Recap of key concepts and learning points. - Evaluation and feedback on the training program. - Action planning for applying Design Thinking to real-world challenges. . Training Methodology:. This training program will use a combination of interactive presentations, hands-on activities, case studies, and group discussions. Participants will work in teams throughout the program to apply the Design Thinking process to a real-world challenge. The training will be facilitated by an experienced Design Thinking practitioner who will provide guidance, feedback, and support throughout the program.. . Training Materials:. - Design Thinking Toolkit (includes templates, worksheets, and guidelines). - Handouts and slides for each session. - Prototyping materials (paper, markers, post-its, etc.). . Evaluation:. Participants will be evaluated based on their active participation, teamwork, and the quality of their solutions to the real-world challenge. A post-training evaluation will be conducted to assess the effectiveness of the training program and identify areas for improvement.
No requirements
For all
The duration of the course is flexible. Contact our educational managers for more information.
Online,Hybrid,Blended
This training is evaluated through a test scenario and multiple choice questions. To validate the course, it is necessary to validate all the skills. For information, there is no equivalence or bridge to validate this course. To download and take our quizzes for validation of acquired knowledge, please connect to the online storage platform with your login details.
March 2026
April 2026
May 2026
To pre-register for this course and receive all the necessary information, please click on the registration button above. A quizz is proposed to allow us to direct you to the right course and instructor.
After registration, you will receive all the details to start the course.
Nduka NZEKA - formations(at)ilaria-academy.com
How to become a certified Design Thinking Expert
Welcome to our exciting journey into the world of Design Thinking! This course is your gateway to mastering a methodology that's revolutionizing industries across the globe. Design Thinking is not just a set of principles; it's a mindset that enables innovation, problem-solving, and creative thinking.As you embark on this course, you'll be introduced to the fundamental concepts of Design Thinking. We'll explore its five-phase process: Empathize, Define, Ideate, Prototype, and Test. Each phase is designed to build upon the other, leading to innovative solutions that are deeply rooted in user needs and experiences.Our course is structured to provide you with hands-on learning experiences. You'll engage in interactive sessions, real-world case studies, and collaborative projects. Whether you're a student stepping into the world of design, or a professional seeking to enhance your skills, this course offers valuable insights and practical skills that can be applied in various professional contexts.Why Design Thinking...
A teaching approach designed to make you job-ready quickly: live courses, personalized support, online resources, AI, and mobile apps to accelerate your progress.

Attend interactive live sessions with instructors and ask questions to keep progressing. Missed a session? A replay will be available so you don't miss anything.
Benefit from small-group coaching sessions and 1:1 meetings to remove roadblocks, structure your plan, and stay on track.
Work on real digital use cases—websites, marketing campaigns, entrepreneurial projects—to build a portfolio and gain real experience.
Access structured resources (materials, replays, practical guides) and learn to use AI as a tool to save time and level up your skills.
Make progress anywhere, anytime, with our mobile apps dedicated to each program (progress tracking, practice, reminders, supplementary content).
Prepare for your exams with mock exams, detailed feedback, and support toward an internship or a freelance project to validate your skills.
You want to change careers and move into the digital field, even without a technical background. We support you step by step to learn the fundamentals, structure your plan, and target your first role.
You are already employed and want to advance your career, secure your position, or prepare a transition to a more digital role. Learn at your own pace without interrupting your work.
You are in initial training or have just graduated, and you want to gain practical, job-ready skills to boost your employability in the digital sector.
You live abroad and want to follow a recognized distance-learning program, with the option to take your exams remotely or at one of our campuses depending on your situation.
Access the full replays of our past cohorts at a more affordable price, and progress at your own pace when you can’t join the next intake.